COVID-19 Update: Patients with Health Risk Warning (HRW) and Health Risk Alert (HRA)
As you will have read in the news, we are easing Phase 2 (Heightened Alert) measures due to the falling number of COVID-19 cases in the community. To keep the situation under control, take note of the following if you have an upcoming appointment at NNI@TTSH Campus.
1. If you receive a Health Risk Warning (HRW) or Health Risk Alert (HRA) within 14 days of your next appointment, contact us as soon as possible.
Our staff will check with your attending doctor if your appointment can be rescheduled or changed to a video or phone consultation. If the appointment is urgent and must be done at the clinic, do note that you will need to have an Antigen Rapid Test (ART) before your consultation. Our call centre staff will be able to advise you on this should it be necessary.
Accompanying caregivers with a HRW or HRA will be denied entry to TTSH and NNI@TTSH Campus neuroscience clinics unless they are caring for someone with special needs. These caregivers will need to undergo a supervised ART at TTSH/NNI before the consultation can proceed.
Neuroscience Clinics Visiting Policy
2. All patients and their accompanying person* to NNI@TTSH Campus neuroscience clinics will have to enter via TTSH and:
a. Check-in twice using the TraceTogther app or token – once at TTSH and again at the neuroscience clinics. Keep it on for contact tracing purposes.
Download the TraceTogether app on the Apple App Store or Google Play.
b. Complete the below health and travel declaration:
Patient: https://form.gov.sg/5e3784c573a1e90011942ce9
Accompanying Person: https://form.gov.sg/5e38145405296a00125a7092
c. Wear a surgical or reusable mask with good filtration at all times. Strictly no entry without a mask.
*Only one accompanying person (including caregiver) will be allowed.
3. Wash and sanitise your hands regularly.
4. Sit on designated seats.
5. Maintain safe distancing of at least 1M and do not interact with other patients or visitors.
TTSH Ward Visiting Policy
6. Click here for the latest TTSH Ward Visiting Policy.
Our sincere apologies for the inconvenience and we thank you for your understanding.
Should you have any concerns, contact the NNI@TTSH Campus at 6330 6363 or email appointments@nni.com.sg.
Operating Hours
Monday to Wednesday, Friday: 8.00am to 5.30pm
Thursday: 8.00am to 5.00pm
Saturday, Sunday, Public Holidays: Closed
