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Terms of Use

This website is owned by Singapore Health Services Pte Ltd (“SingHealth”)


References made to SingHealth may include SingHealth as a corporate legal entity and/or one or more of the SingHealth subsidiaries, including:
 (a) Singapore General Hospital Pte Ltd,
 (b) Changi General Hospital Pte Ltd,
 (c) KK Women’s and Children’s Hospital Pte Ltd,
 (d) National Cancer Centre of Singapore Pte Ltd,
 (e) National Heart Centre of Singapore Pte Ltd,
 (f) Singapore National Eye Centre Pte Ltd,
 (g) National Neuroscience Institute of Singapore Pte Ltd
 (h) National Dental Centre of Singapore Pte Ltd
 (i) SingHealth Polyclinics


1.1 You agree to use this Website in accordance with these Terms of Use and for lawful and proper purposes. You agree to be responsible for all matters arising from your use of this Web Site. Further, you agree:

a. not to use this Website in any manner which breaches any applicable law or regulation or causes or which may cause an infringement of any third party rights;
b.not to post, transmit or disseminate any information on or via this Web Site which may be harmful, obscene, defamatory or illegal or create liability on SingHealth’s part;
c.not to interfere or attempt to interfere with the operation or functionality of this Website; and
d.not to obtain or attempt to obtain unauthorised access, via whatever means, to any of SingHealth’s systems.

1.2 If SingHealth, in its sole discretion, believes that you are in breach, or will be in breach of any of these Terms of Use, SingHealth reserves its rights to deny you access to this Web Site without giving you a reason and/or without further reference to you.


2.1 You may not reproduce, republish, upload, post, transmit, distribute or link in any way any material from this Website without the prior written permission of SingHealth.

2.2 If you download any software from the Website, including any files, images incorporate in or generated by the software, and data accompanying the software (collectively, the “Software”) are licensed to you by SingHealth. SingHealth does not transfer title to the Software to you. You own the medium on which the Software is recorded, but SingHealth retains full and complete title to the Software and all intellectual property rights therein. You may not redistribute, sell, transfer, decompile, reverse-engineer or otherwise deal with the Software.


3.1 SingHealth makes no representation or warranty (either express or implied) as to the completeness or accuracy of the information it contains.


4.1 Please note that the contents of this Web Site are for general information purposes and are provided on the understanding that no surgical or medical advice or recommendation is being rendered. Medical treatment has to be individualised and can only be rendered after adequate assessment of your condition through appropriate clinical examination. Please do not disregard the professional medical advice of your physician or local healthcare provider or delay in seeking medical advice from them because of any information herein. For the reasons given above, you should not rely on the information herein and to the fullest extent permitted by law, we do not accept any responsibility if you do.

4.2 The materials on this Website are provided “as-is” and without warranties of any kind either express or implied. To the fullest extent permissible and subject and pursuant to applicable law, SingHealth disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability and fitness for a particular purpose. SingHealth does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected or that this Web Site or this server that makes it available is free of any virus or other harmful elements. SingHealth does not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials on this Website or the results of their use.


5.1 You agree to indemnify and hold SingHealth, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney's fees, arising out of or in connection with your use of or connection to the Website or any violation of these Terms of Use or of any law or the rights of any third party.


6.1 Subject to applicable law, under no circumstances, including negligence, will SingHealth, its directors, employees or agents be liable for any loss of profits, direct or indirect losses including punitive, exemplary, special or consequential damages that result from the access to, use of, or the inability to use, the materials in this Web Site, even if SingHealth or a SingHealth authorised representative has been advised of the possibility of such damages.

6.2 SingHealth is also not liable or responsible for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials.

6.3 The information contained in this Web Site is for informational purposes only and is provided to you on an “as-is” basis. We do not guarantee the accuracy, reliability, authenticity of completeness of any of the information contained on this website. We are not liable for any information or services which may appear on any linked websites.


Governing Law

7.1 By visiting or using the Website, you agree that the laws of the Republic of Singapore, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and SingHealth or any of its affiliates. With respect to any disputes or claims not subject to arbitration (as set forth below), you agree not to commence or prosecute any action in connection therewith other than in the courts of the Republic of Singapore, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non-conveniens with respect to, venue and jurisdiction in the courts of the Republic of Singapore.


7.2 By accessing this Web Site, you agree that the sole and exclusive forum and remedy for any and all disputes and claims relating in any way to or arising out of these Terms of Use, the Web Site (including your visit to or use of the Web Site) shall be final and binding arbitration, except to the extent that either you or SingHealth have in any manner infringed upon or violated or threatened to infringe upon or violate the other party's patent, copyright, trademark or trade secret rights, then the parties acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought.

7.3 Any reference to arbitration in Singapore shall be a submission to arbitration within the meaning of the Arbitration Act (Cap. 10) for the time being in force in Singapore. Such arbitration shall be conducted in the English language in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference into this Section, except in so far as such Rules conflict with the express provisions of this Section, in which event the provisions of this Section will prevail.

7.4 The arbitral tribunal shall consist of one (1) arbitrator to be appointed by mutual agreement between you and SingHealth. Any party may propose to the other(s) the name or names of one (1) or more persons, one (1) of whom would serve as the arbitrator. If no agreement is reached within thirty (30) days after receipt by one (1) party of such a proposal from the other, the arbitrator shall be appointed by the Appointing Authority. The Appointing Authority shall be the Chairman of SIAC. The arbitrator must not be a present or former employee or agent of, or consultant or counsel to, any party or any related corporation as defined in Section 6 of the Companies Act (Cap 50) of any party.

7.5 Any decision or award of an arbitral tribunal appointed pursuant to this Section will be final and binding on both you and SingHealth and the execution thereof may be entered into any court having jurisdiction.

7.6 You undertake to keep the arbitration proceedings and all information, pleadings, documents, evidence and all matters relating thereto confidential.


8.1 All content on the Web Site, including designs, text, graphics, pictures, videos, information, applications, software, music, sound and other files and their selection and arrangement (“Web Site Content”) are the proprietary property of SingHealth, its users or its licensors and all rights are reserved. No Web Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without SingHealth’s prior written permission.

8.2 You are granted a limited license to access and use the Website and the Website Content and to download or print a copy of any portion of the Website Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not upload or republish Site Content on any Internet, or incorporate the information in any other database or compilation, and any other use of the Site Content is strictly prohibited. Such licene is subject to these Terms of Use and does not permit the use of any data mining, robots, scraping or similar data gathering or extraction methods. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission of Company, is strictly prohibited and will terminate the licence granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Use shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice and with or without cause.

8.3 SingHealth and other SingHealth graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, trademarks or trade dress of SingHealth may not be used, including as part of trademarks and/or part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of SingHealth.


9.1 This Website contains links to other websites which are not maintained or owned by SingHealth. Similarly, the other websites may contain links to this web.


10.1 SingHealth may change any part of this Website at any time at its sole discretion without notice. SingHealth may deny access to this Web Site to anyone at anytime.

10.2 Unless otherwise specified, the terms "includes", "including", "e.g.,", "for example", and other similar terms are deemed to include the term "without limitation" immediately thereafter. Terms used in these Terms with the initial letter(s) capitalized will have the meaning attributed to them in these Terms.

10.3 These Terms of Use constitute the entire agreement between you and SingHealth regarding the use of the Web Site. The failure of SingHealth to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision in that or any other instance. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect. If any provision of these Terms of Use shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.